Shipping policy

Processing Time:

Orders are typically processed within 1-15 business days after payment is received. However, please note that processing times may vary during peak seasons, promotional periods, or in cases where inventory is limited/out of stock.

Shipping Methods and Rates:

We offer various shipping methods, including standard, expedited, and express shipping. Shipping rates are calculated based on the destination, weight, and dimensions of the package. You can view the shipping costs during the checkout process before completing your order.

Estimated Delivery Time:

Delivery times vary depending on the shipping method selected and the destination. Standard shipping usually takes between 5-10 business days, while expedited and express shipping options offer quicker delivery times. Please note that delivery times may be affected by factors beyond our control, such as weather conditions, customs delays, or unforeseen circumstances.

Tracking Information:

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the status of your shipment online.

Shipping Address:

Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages:

In the rare event that your package is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive your order in a timely manner.

Returns Due to Shipping Issues:

If your order is returned to us due to an incorrect or undeliverable address, we will contact you to arrange for reshipment. Additional shipping fees may apply.

Contact Information:

If you have any questions or concerns about our shipping policy, please contact us at loganmacrae@danglesdesigns.ca